Terms of service

Welcome to FLORAL CORAL. These Terms of Service (“Terms”) govern your access to and use of our website, products, and services. By using our website or placing an order, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Account Terms

To access certain features of our website, you may be required to create an account. You agree to provide accurate, current, and complete information during registration and to keep your account details updated.

You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. FLORAL CORAL reserves the right to suspend or terminate accounts found to contain false information or involved in suspicious or unauthorized activities.

2. Pricing and Payment

All prices listed on the website are displayed in Indian Rupees (INR) unless otherwise stated. Prices are subject to change without prior notice.

We accept payments through approved third-party payment gateways and methods listed on our website. By placing an order, you authorize us to charge the applicable payment method for the total order amount, including taxes, shipping charges, and any additional fees.

In the event of payment failure or suspected fraudulent transactions, we reserve the right to cancel or hold the order for verification.

3. Product Descriptions

We strive to ensure that all product descriptions, images, pricing, and specifications are accurate and up to date. However, FLORAL CORAL does not guarantee that all information on the website is error-free, complete, or current.

Actual product colors or appearance may vary slightly due to screen settings or manufacturing differences. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Order Acceptance and Cancellation

Placing an order on our website does not guarantee acceptance of the order. We reserve the right to refuse, limit, or cancel any order at our sole discretion, including but not limited to cases involving:

Product unavailability
Pricing or listing errors
Suspected fraud or unauthorized transactions
Violation of these Terms

If your order is canceled after payment has been processed, the applicable refund will be issued to your original payment method within 7 business days.

5. Shipping and Delivery

We aim to process and ship orders within the timelines mentioned on our website. Delivery times may vary depending on your location, courier availability, weather conditions, public holidays, or other external factors.

While we strive for timely delivery, FLORAL CORAL is not liable for delays caused by third-party shipping providers or circumstances beyond our control.

Customers are responsible for providing accurate shipping information. We are not responsible for failed deliveries caused by incorrect or incomplete addresses.

6. Returns and Refunds

Our return and refund policy is designed to ensure customer satisfaction while maintaining fair business practices.

Customers may request returns or exchanges for eligible products within [RETURN PERIOD] days of delivery, subject to our Return Policy. Returned items must be unused, in original packaging, and accompanied by proof of purchase.

Refunds, if approved, will be processed to the original payment method within [BUSINESS DAYS] business days after inspection of the returned product.

Certain items may not be eligible for return or refund, including:

Personalized or customized products
Final sale items
Products damaged due to misuse

7. Prohibited Uses

You agree not to use our website or services:

For any unlawful purpose
To violate any applicable laws or regulations
To transmit harmful code, malware, or viruses
To engage in fraudulent, abusive, or deceptive activities
To infringe upon intellectual property rights
To interfere with the security or functionality of the website

Any violation of these Terms may result in termination of access to our services and possible legal action.

8. Intellectual Property

All content on this website, including text, graphics, logos, images, product listings, and website design, is the property of FLORAL CORAL or its licensors and is protected under applicable intellectual property laws.

You may not reproduce, distribute, copy, modify, or commercially exploit any content without prior written permission from FLORAL CORAL.

9. Limitation of Liability

To the fullest extent permitted by law, FLORAL CORAL, its owners, employees, affiliates, and partners shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:

Use or inability to use the website
Delayed or failed deliveries
Product misuse
Errors or interruptions in website functionality
Unauthorized access to customer data

Our total liability for any claim relating to a purchase or service shall not exceed the amount paid by the customer for the relevant order.

10. Indemnification

You agree to indemnify and hold harmless FLORAL CORAL, its affiliates, directors, employees, and partners from any claims, damages, liabilities, costs, or expenses arising from your violation of these Terms or misuse of our website.

11. Governing Law and Jurisdiction

These Terms shall be governed and interpreted in accordance with the laws of India.

Any disputes arising out of or related to these Terms, the website, or purchases made through the website shall be subject to the exclusive jurisdiction of the courts located in [CITY, STATE], India.

12. Changes to These Terms

We reserve the right to modify or update these Terms at any time without prior notice. Updated versions will be posted on this page with a revised effective date.

Your continued use of the website after any changes constitutes acceptance of the updated Terms.